Sales Support Specialist

Company: Adtech Systems, LLC | Location: Sudbury, MA

Sales Support Specialist

Adtech Systems offers the latest in audiovisual technology design and installation. We are a passionate and dedicated company of 130+ people who come to work every day focused on providing easy to use solutions and unsurpassed customer service. We are headquartered in Sudbury, Massachusetts with additional offices in Connecticut and New Hampshire.

We are seeking an entrepreneurial, “roll up your sleeves” Sales Support Specialist for our Sudbury, MA office. Reporting directly to our Bid/Proposal Manager, you will share the responsibility of supporting our sales team members. The role requires a capable, personable and self-motivated individual who is ready for the challenge of supporting a growing organization. In return, the Specialist role offers the opportunity for increased scope as our organization continues to grow.

Primary Responsibilities:

• Proposals: Support the creation/development and review of proposals and formal bid responses

• Quotes / Order Taking: Create service quotes and box sales quotes; over time increasing customer contact including order taking

• Order Processing: Create sales order in ERP system, as well as manage change and return orders

• Process Improvement: Improve and maintain systems to ensure accurate and timely customer support

• Collaborate closely with our sales team to build and strengthen our department while maintaining the current work load

Qualifications:

• Strong attention to detail with intensity around producing high quality products

• 1-3 years of relevant experience

• Ability to prioritize and multi-task to conform to shifting demands and aggressive deadlines; respond to and resolve problems quickly

• Self-motivated with the ability to work independently with minimal direction. Comfortable with problem-solving and creating new processes

• Strong interpersonal skills working with customers, vendors, sales group and other departments

• Good composition and writing skills, including proofreading & editing

• Must be proficient in MS Word, Excel & Outlook

• Excellent written and verbal communication skills – Oral communication must be clear and persuasive in positive and negative situations

What we offer:

• Salary commensurate with experience

• Professional development potential in a profitable, growing, and dynamic business

Contact Information:

To apply, email resume & cover letter to robert.conlon@adtechsystems.com

Adtech Systems, LLC is proud to be an equal opportunity employer. No agency or search firm fees will be paid in connection with this posting. Applicants for U.S. based positions with Adtech Systems, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire. Visa sponsorship and relocation are not available for this position.  M/F/D/V